About EPS - Michigan Security Alarm & Security System Company

At EPS Security, we’ve protected Michigan’s people, places, and things for decades. As a top 25 security provider in the country, we strive to provide the best security technology and service to homes and businesses across the Great Lakes state. EPS is a local, family-owned, and full-service security provider, serving clients from Michigan’s bridge to border. Since the start, our mission has remained the same: protecting what matters to Michiganders most.

Our history

EPS Security, or Engineered Protection Systems, Inc. was founded in Grand Rapids, Michigan. What began as a local operation with just a handful of employees, quickly developed into a statewide security company. From sepia, to the twenty-first century, this growth is a direct result of our commitment to quality, and to our customers across the Great Lakes state.

EPS Security today

Today, we employ more than 240 of Michigan’s best, and provide security partnerships to over 30,000 satisfied customers. We offer the stability, experience, and skillset of any national provider, all while maintaining our small-business-feel. Our offices in Grand Rapids, Kalamazoo, New Hudson, Traverse City, and Petoskey allow our team to provide expert security systems and services to all of Michigan’s lower peninsula.

Our Locations

How we serve you

Partnerships with top security dealers, such as Digital Monitoring Products, Honeywell Home, Digital Watchdog and more, allow our team to design state-of-the-art security solutions for both residential, and commercial customers. With EPS Security, your safety is an ongoing commitment, meaning our company will monitor, test, and service your system to ensure it functions at its best.

What sets EPS Security apart?

At EPS Security, our in-house Training Center, award-winning 24/7 Monitoring Center, and more set us apart. In 2022, the EPS Monitoring Center was named The Monitoring Association’s Monitoring Center of The Year - Small/Medium Business.

Local

At EPS Security, we are your neighbors. The people who run our company are the same people you see at school drop-off, the nearby grocery store, or your favorite local restaurant.

Custom-engineered

Our team of highly certified engineers designs customized security systems to suit our customers’ individual needs. So you get everything you need, and nothing you don’t.

Full-service

A security partnership with EPS does not end at installation, nor do we outsource what comes next. From service, to ongoing maintenance, and everything in-between—we'll be there.

Certifications & Standards

Here at EPS, we hold ourselves to the highest of standards. It’s why we’ve achieved some of the top certifications in the security industry.

UL, or Underwriter’s Laboratories, is a global and independent safety certification company. UL has worked with security and life safety systems for almost 100 years. At EPS, our products and services are UL-Listed: providing one of the highest levels of confidence in today’s market.

The National Institute for Certification in Engineering Technologies, or NICET, is a required certification for all EPS alarm technicians. Our team members undergo rigorous training to attain a NICET Level 2 status. Currently, EPS has employees with NICET’s highest certification level—Level 4, a certification that can take a decade or longer to achieve.

Michigan's EPS Fire Alarm Technicians are required to achieve Fire Alarm Service Technician (FAST) licensing. NICET Level 2 status is a prerequisite for the FAST exam. After obtaining this certification, our technicians undergo continued education in our EPS Training Center.

The EPS Monitoring Center is Five-Diamond Certified by The Monitoring Association (TMA). This certification requires random inspections based on national criteria. Additionally, EPS Security was named TMA’s Monitoring Center of the Year - Small/Medium Business in 2022, and employs TMA’s 2022 Operator of the Year.