Business Alarm
Monitoring Services
Our award-winning Monitoring Center right here in Michigan
When protecting your business, an alarm system is only as effective as the monitoring services behind it. EPS Security offers award-winning 24/7 alarm monitoring services to safeguard your property, people, and assets.
Whether it’s detecting intrusions, fires, carbon monoxide, or other critical emergencies, our UL-listed monitoring center ensures immediate response to any alarm event, providing peace of mind that help is on the way.
Commercial Alarm Monitoring Services
At EPS Security, we don’t just install alarm systems. Our trained alarm operators respond instantly to alarms, ensuring rapid action when your business needs it most.
Burglary Alarm Monitoring
Immediate detection and response to unauthorized access.
Fire Alarm Monitoring
Rapid alerts to fire departments for smoke, heat, and carbon monoxide threats.
Environmental Monitoring
Protection from water leaks, extreme temperatures, and power failures.
Specialized monitoring services
Beyond traditional security monitoring, these monitoring services ensure compliance, safety, and rapid response in critical situations.
- Elevator Monitoring: Ensures emergency calls from elevator occupants are answered 24/7, providing immediate assistance when needed.
- Sprinkler Monitoring: Detects system activations and alerts emergency responders to fire suppression events, ensuring compliance and rapid action.
- Area of Refuge Monitoring: Essential emergency communication for individuals in designated safety areas during an evacuation or crisis.
Why Choose EPS Security for Alarm Monitoring?
Immediate Response to Emergencies
When your alarm is triggered, time is of the essence. EPS Security’s professional monitoring team responds instantly to alarms and coordinates with local emergency services, ensuring help is dispatched as quickly as possible.
Advanced Tech & Redundancy for Continuous Protection
EPS Security’s monitoring center uses advanced communication technology, customized software, and redundant power sources to ensure uninterrupted alarm monitoring, even during outages
Automated text alerts and notifications
Stay informed, immediately. When we get an alarm signal, so do you. Set up text and email alerts so you stay informed on every alarm event.
Online Account Portal
The SeeMyAlarm platform allows EPS Security customers to review their monitored accounts, add/remove emergency contacts, and set appropriate features to align with your business needs.
Five-Diamond Certification
The Monitoring association provides certification to monitoring centers that meet and exceed their Five Diamond standard.
UL-Listed Monitoring Center
EPS Security is a proud and committed UL Listed Burglary Protection and Signaling Central Station & UL Listed Fire Alarm Central Station.
Frequently Asked Questions
-
Does EPS Security utilize a third party “call center” to provide Alarm Monitoring for its customers?
No! The EPS Security Monitoring Center is owned and operated by EPS Security. Additionally, our advanced team of Monitoring Center operators have been recognized nationally for their award-winning performance.
-
What are the benefits of a local Monitoring Center?
With decades of experience working with first responders, fire departments, police departments, and dispatchers across Michigan, our customers enjoy fast and effective emergency response. When an emergency alarm is triggered, you’ll know the operator dispatching first responders comes from a local, Michigan-based, facility.
-
Can EPS Security Monitor my existing system installed by someone else?
Often, the answer is yes. Regardless, we require a full inspection of the existing system for any connectivity issues or repair needs.
-
Do I need a landline for monitoring services?
No. We offer a variety of alarm signal communication formats such as cellular or internet monitoring, which provides reliable communication even without a landline. This ensures uninterrupted service during power outages or landline disruptions.